Privacy Policy

1. Introduction

Welcome to Niuyuan Metal ("we," "our," or "us"). As a professional manufacturer and OEM/ODM supplier of tile trims and accessories, we understand the importance of confidentiality in B2B relationships. This Privacy Policy outlines how we collect, use, and protect your personal and business information when you visit our website, request quotes, or engage in our manufacturing services.

By accessing our website or submitting an inquiry for wholesale or custom production, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information primarily to facilitate business transactions, process OEM/ODM orders, and arrange logistics. This includes:

Business Contact Data

Name, job title, company name, business email address, phone number, and physical office address.

Project Specifications

CAD drawings, 3D models, technical specifications, material requirements (Aluminum, Stainless Steel), and custom finish requests.

Logistics Information

Shipping addresses, freight forwarder details, and courier account numbers (for freight-collected samples).

Transaction History

Records of past orders, invoices, payment terms, and product preferences to streamline future manufacturing.

3. How We Use Your Information

Your data is used strictly for business-to-business purposes:

Quotation & Manufacturing: To calculate costs, prepare Proforma Invoices, and execute production orders according to your specifications.
Sample Delivery: To arrange the shipment of free samples (via freight collect) to your designated address.
OEM/ODM Collaboration: To communicate regarding design files, tooling requirements, and mold creation.
Compliance & Export: To prepare necessary export documentation (Bill of Lading, Packing List, Certificate of Origin, CE Compliance).

4. Data Protection & Security

Confidentiality Guarantee

For OEM/ODM clients, we treat all custom designs, drawings, and private label requirements as strictly confidential. We are happy to sign a Non-Disclosure Agreement (NDA) before receiving sensitive technical files.

We implement appropriate technical and organizational measures to secure your personal and business data. Access to client design files is restricted to essential engineering and production personnel only. We do not sell your data to third-party advertisers.

5. Third-Party Sharing

We may share necessary data with trusted third-party service providers solely for the purpose of fulfilling your business needs:

Logistics Providers: Freight forwarders, shipping lines, and couriers (DHL/FedEx/UPS) to deliver samples and bulk orders.
Payment Processors: Banks and financial institutions to process T/T transfers or Letters of Credit.
Regulatory Authorities: Customs and tax authorities as required by export/import laws.