Terms of Service
These terms apply to commercial orders placed with NIUYUAN Metal by distributors, importers, project buyers, wholesalers, and OEM or private-label customers.
General Provisions
NIUYUAN Metal manufactures products for commercial orders. By placing an order, the Client confirms that the products are purchased for resale, distribution, construction projects, OEM cooperation, or another business use.
These terms apply to sales of aluminum, stainless steel, H59 solid brass, and PVC tile trims, related profiles, accessories, packaging, samples, molds, and tooling.
A confirmed quotation, proforma invoice, purchase order accepted by NIUYUAN Metal, or signed sales contract can contain order-specific terms. When an order-specific written term conflicts with this page, the confirmed written term controls that order.
Orders & Production
2.1 Minimum Order Quantity
NIUYUAN Metal manufactures to order and does not hold ready stock. Reference minimum order quantities are based on material:
MOQ for a new-tooling profile is confirmed after review of the drawing, material, finish, quantity, production method, and packaging requirements.
2.2 OEM and Custom Production
Before bulk production, the Client must approve the confirmed drawing, dimensions, material, finish, color reference, punching pattern, packaging, label details, and pre-production sample required for the order.
Bulk production is inspected against the approved sample and confirmed order specifications, subject to the tolerances recorded in the drawing, sample approval, quotation, or sales contract.
2.3 Order Confirmation
Production starts after NIUYUAN Metal has confirmed the order specifications, commercial terms, required approvals, and payment conditions. Changes requested after production starts can affect price, lead time, tooling, materials, and completed goods.
Payment & Pricing
Standard Payment Terms
A 30% deposit by T/T is required before production starts. The remaining 70% balance is due before shipment unless a different payment arrangement is confirmed in writing for the order.
Accepted order currencies are stated in the quotation or proforma invoice.
Price Validity
Unless the quotation states another period, quoted prices remain valid for 14 days.
Prices can be recalculated after the validity period if material, finish, packaging, freight, tax, duty, or exchange-rate costs change.
Quality & Claims
4.1 Inspection and Order Verification
NIUYUAN Metal applies quality checks to incoming materials, profile forming, dimensions, cutting, punching, surface finish, color, protective film, packaging, labels, and shipping marks.
Bulk orders are checked against the confirmed drawing, specification, and approved sample. Each bulk order includes a pre-shipment inspection report and product photos.
Inspection Scope
- Quantity and dimensions
- Profile shape and straightness
- Surface finish and color
- Packaging, labels, and shipping marks
4.2 Claims and Resolution
Visible issues involving quantity, dimensions, profile, finish, color, packaging, labels, or shipping marks must be reported within 30 days after the goods are received.
The Client must provide clear product photos or videos and the outer-carton shipping mark. NIUYUAN Metal will compare the claim with the approved sample, confirmed drawing, order specification, and inspection records.
If the issue is confirmed to result from manufacturing, NIUYUAN Metal will provide replacement goods with the next order or issue a credit against the next order.
Shipping & Packaging
5.1 Trade Terms and Risk
The applicable trade term, named place or port, freight responsibility, insurance responsibility, and transfer of risk follow the confirmed quotation, proforma invoice, and sales contract. Supported terms can include EXW, FOB, CIF, and DDP.
5.2 Export and Custom Packaging
Standard export packaging is confirmed according to the product material, profile, finish, length, quantity, and shipping method.
Retail packaging, private labels, barcodes, custom cartons, pallets, crates, and shipping marks must be specified before the quotation and packaging sample are approved.
Intellectual Property
Protection of Client-Supplied Designs
These provisions apply when the Client supplies non-public drawings, designs, samples, molds, tooling, trademarks, labels, or packaging artwork.
- NIUYUAN Metal will not sell, publish, display, or provide the Client’s exclusive non-public design to another party without written permission.
- The Client confirms that supplied designs, trademarks, artwork, and technical materials do not infringe third-party rights.
- A separate NDA can be reviewed when the order requires additional written confidentiality terms.
Force Majeure
Neither party is liable for a delay or failure caused by an event beyond its reasonable control, including natural disasters, war, government restrictions, port closure, fire, flood, epidemic, strike, power interruption, transportation disruption, or material shortage.
The affected party must notify the other party promptly and provide available supporting information. The parties will review the affected production or delivery schedule and confirm a revised arrangement in writing.
Contact & Clarification
Clarify special terms before confirming the order
Send the relevant clause, order requirement, drawing, specification, or packaging request. Any accepted change should be recorded in the quotation, proforma invoice, or sales contract.